It’s no secret that prompt rehabilitation practices have reduced the ultimate cost of ICBC claims, and ICBC rehabilitation coordinators are an integral part of this process. But it’s important to remember that these coordinators are part of the insurance defence team and not your client’s advocate.
It’s when your patient is discharged from the rehabilitation facility that an ICBC rehabilitation coordinator becomes involved. It’s the coordinator’s job to assist your patient in achieving the highest level of gainful employment and self-sufficiency within the shortest possible time. At this point, ICBC and the health care system become enmeshed and it’s vital to know which rules apply.